Integrated communication solutions for every business need
Moshi Moshi Interactive provides customer service solutions to suit every need. Our services provide a human connection with your customers whether on your website or in your business environment creating happy and loyal customers.
ChatActive
Connect and engage with your customers on your website with ChatActive’s triggered messaging system. Create satisfied customers and increased sales revenues with chat messaging, video, voice and content sharing tools.
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VideoActive
Provide an integrated customer experience in your brick and mortar locations with VideoActive’s easy access to your remote agents through kiosk tablets. Avoid lost sales opportunities with instant face-to-face service and reduced customer waiting times.
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SmartActive
A visual phone service that instantly connects customers to your call center with the Moshi Moshi Interactive App where they can communicate with agents through chat, video or voice by simply inputing a unique service number.
Learn moreKey benefits
Boost sales revenue
By adding the human touch to your online experience, customer conversion rates will increase salesReduce business costs
Affordable option to increase efficiency in business operations while reducing costsCustomer satisfaction
Personalized interactive service makes customers happy with increased engagement and repeat visitsCloud technology
Improves accessibility, dramatically reduces communication and equipment costs and streamlines processesCustomer Interaction
Share Documents
Advance your customer’s knowledge and understanding during complex sales scenarios with office documents, photos, videos, sound and moreCo-browsing
Help your customers navigate your website with co-browsing to improve customer satisfaction and up-selling opportunitiesScreen sharing
Share your desktop live to any device for remote support, demonstrations and collaborationSmart Technology
Easy button installation
All you need is one line of code to integrate into your websiteTriggered Actions
Chat communication is triggered when customers visit your websiteSkill based call distribution
Match your customers with the best agent to suit their needs with agent skill assignment seen in CTI systemsMoshi Moshi Support
Get free video and chat support from our Help Desk and access to resources